Welcome to Vallo

Vallo is an AI agent for small home-services businesses. When someone calls your business and you can't answer, Vallo picks up, has a real conversation with the caller, captures who they are and what they need, and sends you a summary so you can follow up later.

What Vallo does

Answers your phone when you can't
Asks the caller a few questions about their service need (what's happening, when, where)
Records and transcribes the conversation
Emails you a summary with their name, phone, and what they want
Lets you review every call from your dashboard

What Vallo isn't

Not a phone tree or auto-attendant — it's a real conversation, not "press 1 for sales"
Not a robocaller or lead generator — it only handles your inbound calls
Not a replacement for booking software — it gathers the info; you decide what to do with the lead

Who Vallo is built for

Owner-operated home-services businesses (1–5 people): HVAC, plumbing, electrical, lawn care, roofing, pest control, tree service. If you frequently miss calls because you're on a job site or driving, Vallo solves that.

How a call works, end to end

Here's what happens when a customer calls your business and Vallo answers:

Caller dials your business number. Your phone rings (or doesn't, depending on how you've set up forwarding).
The call forwards to Vallo's number. This happens silently in the background — the caller doesn't know.
Vallo picks up and greets the caller using the greeting you set during setup. ("Hi, you've reached [your business] — this is Vallo. How can I help?")
Vallo has a conversation. It asks the questions you set up (e.g. "What's the issue?", "What's your address?", "When did this start?") plus the caller's name and phone if they didn't say it already.
The call ends. Either Vallo wraps up naturally, the caller hangs up, or Vallo offers to transfer to you (if you've set up transfer rules).
Vallo sends you an email within ~30 seconds. It includes the caller's name, phone, summary of what they need, and a link to the full transcript.
You follow up at your convenience from the dashboard or directly.

How long does a call take?

Most calls last 30 seconds to 2 minutes. Vallo doesn't waste the caller's time — it asks what it needs to ask and then offers to either transfer the call or end politely.

What's next

If you haven't signed up yet, see Creating your Vallo account.
If you just signed up, customize your agent first, then set up forwarding so calls actually reach Vallo.